Enterprise resource planning or ERP systems are crucial part of any institutions growth and success, as the enterprise starts to grow the need for such systems increase more and more.
System Understanding
Design can not exist in isolation, its needs context, stakeholders, end to end cycle, and everything else in the system to thrive.
Given below is a journey map of the user in the system, it shows the linear journey of the user and the variables which can hinder the user experience.
User Understanding
Users are the most important constraint for a product like this, all design decisions should go through the filter of "how does it affect the user?". That's why its absolutely necessary to understand the user from the in and out.
Information Architecture
When working with big systems it becomes crucial to map it all out so that we can keep track of it all throughout the design process.
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